Shipping Policy

We at HELLOMINIVERSE understand that you would like to receive your products in a timely fashion and in top condition. So, we use our large network of couriers to bring you the best as soon as possible.

• We will ship out your order within 15-20 days of processing.
• Our courier partners will deliver your products within 4-5 working days. [Note: Our courier partners try to deliver before the estimated delivery date but sometimes they might be delayed due to unforeseen circumstances.

Return, Refunds and Exchange Policy

• At HelloMiniverse, all sales are final. We do not offer returns . Each item is handmade with care, and we encourage customers to review product details carefully before purchasing. Thank you for your understanding.